Now in early access
Essential customer insights for your AI agents
Get a complete understanding of your customers' behavior and experience with your AI agent, so you can prioritize what matters.
With Melodi
Build customer trust and improve AI usage
Melodi provides a complete picture of how your customers engage with your AI product so you can deliver better experiences and drive results.
Understand your customers
Learn how customers are trying to use your product and review trends in user behavior alongside key metrics like engagement, retention, and usage.
Connect insights to results
Spot the deploy and see usage increase after making changes to the product, the documentation, or the AI model itself.
Make your data work for you
Quickly and easily surface critical datasets for custom testing, fine-tuning, and few shot examples.
Features
Customer analytics designed for AI agents
Unlike traditional product analytics tools that track screen-based clicks, Melodi is designed to track trends in user behavior across high volumes of diverse conversations.
Melodi dramatically speeds my process and my ability to understand a bigger picture of what’s wrong with the models.
Gwendolyn Reynolds
AI and Data Science, Day.ai
Real-time analytics
Understand customer behavior in production
No matter how much you test, you’ll never be able to fully predict what people will do, which is why production metrics are key.
Integrate Melodi analytics in less than 30 minutes
Integrate using our Python and Typescript SDKs, or send threads directly via the API.
See docs
Melodi automatically analyzes conversations based on customer behavior
Understand what customers are trying to do, where they are getting stuck.
Identify and resolve poor experiences
Security
Enterprise-grade security features
Melodi was built with security and privacy in mind from day one.
Secure Access
We implement best practices around least privilege with 2FA for all systems.
Custom Configurations
On our enterprise plan, we’ll work with you to design configurations that fit your requirements.
Dedicated Support
Access our dedicated support channel and find solutions fast.